Category: News

Introducing Burcham Hills’ Innovative Partnership with Stunio: Enhancing Resident Services

Burcham Hills is proud to announce a new collaboration with Stunio, a local tech startup. This groundbreaking partnership aims to revolutionize resident services by connecting Burcham Hills’ residents with the diverse skills and services offered by local college students.

At the heart of this collaboration lies Stunio’s innovative platform, designed to bridge the gap between eager college students seeking valuable opportunities and residents of Burcham Hills in need of reliable assistance. From pet care to gardening, cleaning, and companionship, residents now have access to a wide array of services conveniently provided by trustworthy local college students through the Stunio platform.

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Kari Rennie, Executive Director at Burcham Hills, expressed enthusiasm about the partnership, stating, “This collaboration reflects our dedication to providing unparalleled services and enriching our residents’ lives. By harnessing Stunio’s innovative platform, we not only connect our residents with dependable college students but also cultivate a sense of community and mutual support.”

Adam Green, Founder and CEO of Stunio, echoed this sentiment, emphasizing the shared mission of community empowerment. “Our partnership with Burcham Hills perfectly embodies Stunio’s mission to connect communities of people who need each other, enabling them to thrive together and live their best lives,” he remarked.

This partnership aligns seamlessly with Burcham Hills’ ongoing commitment to enhancing residents’ quality of life through innovative solutions. By integrating Stunio’s services, Burcham Hills aims to foster a vibrant and interconnected community, where residents can access the support they need while providing local college students with valuable opportunities to contribute to their community.

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This collaboration marks a significant step forward in redefining resident services and fostering community connections at Burcham Hills. For more information, contact us or come for a visit at the community to learn more and see all the benefits of this partnership in action.

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Burcham Hills’s Management Company becomes J.D. Power’s most awarded brand in the history of its Senior Living Satisfaction Study

Last updated on January 15th, 2024 at 11:41 am

Life Care Services ranked #1 in Independent Living, for the fifth year in a row, and added a #1 ranking for Assisted Living/Memory Care in the 2023 J.D. Power Customer Satisfaction Study.

DES MOINES, Iowa. Nov. 15, 2023 — Burcham Hill’s management company, Life Care Services, An LCS Company, has been recognized as #1 in Resident Satisfaction among Independent Senior Living Communities for the fifth consecutive year and added a #1 in Customer Satisfaction among Assisted Living/Memory Care Communities. The awards make Life Care Services the most awarded Senior Living Provider in the nation. The J.D. Power 2023 U.S. Senior Living Satisfaction Study recognized Life Care Services for excellence in:

  • Independent Living: Five consecutive years as #1 in customer satisfaction among independent senior living providers. Life Care Services also achieved the highest score in all six factors of resident satisfaction: dining, community building/grounds, resident apartment, price paid for services received, community staff and resident activities.
  • Assisted Living/Memory Care: First place in Assisted Living and Memory Care customer satisfaction in the first year Life Care Services Assisted Living and Memory Care residents and families were surveyed. The company achieved the highest score in five of the six factors of resident satisfaction: dining, community building/grounds, price paid for services received, community staff and resident activities. 


“Receiving this recognition from J.D. Power, one of the most respected consumer insights organizations in the world, demonstrates our focus on the most important part of our business: our residents and their families,” said Joel Nelson, CEO of LCS, the parent company of Life Care Services. “For five consecutive years, nearly 40,000 residents have expressed their confidence in our company and communities, I couldn’t be more thankful for our team members for their hard work and dedication.” 

Life Care Services provides senior living management solutions to more than 140 communities nationwide. Those solutions include the LCS Signature Experiences that elevate hospitality and ensure quality care.

The J.D. Power 2023 U.S. Senior Living Satisfaction Study is based on responses from residents living in an independent, assisted living or memory care senior living community within the previous three years. For more information about the J.D. Power U.S. Senior Living Satisfaction Study, visit https://www.jdpower.com/business/jd-power-us-senior-living-satisfaction-study-award-information. 

For more information about Burcham Hills please use the form below and our team will be in touch shortly.

About Life Care Services
Life Care Services, An LCS Company, has the experience required to grow community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. With a long track record of excellence, Life Care Services sets itself apart from other senior living companies with its unique, comprehensive portfolio of support services. Life Care Services is the nation’s third largest operator of senior living communities and has expertise in the management of both Life Plan and Rental communities. From independent living to assisted living, skilled nursing to memory care, at Life Care Services, Experience Is Everything. For more information, visit www.LCSnet.com.  

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Senior Scams & How To Protect Your Older Loved Ones

Last updated on March 17th, 2024 at 08:02 am

Millions of older adults fall victim to scams each year, losing substantial amounts of money they need for their retirement.

Senior Scams How To Protect Your Older Loved Ones

Millions of older adults fall victim to scams each year, losing substantial amounts of money they need for their retirement. In fact, scammers often target seniors in financial scams, because they expect older adults to have significant savings in their bank accounts. 

If your senior loved one becomes a victim of fraud, it can leave them in a precarious financial position with little time to recoup crucial funds. This means it’s important to help them identify when a scam has taken place and, if possible, avoid scams before endangering any money. We’ve outlined some of the strongest signs of a senior scam. 

Signs of a Senior Scam

Keep an eye out for the following warning signs that may indicate a loved one is the victims of a senior scam. 

Changes in Behavior

If a loved one suddenly starts acting afraid or confused, initiate a compassionate conversation with them to get to the root of the problem. If they’ve fallen for a scam, they may be afraid and could be embarrassed to talk to you about it. Speak with empathy and look for solutions.

Unusual Changes in Their Accounts

This sign could look like uncharacteristic withdrawals, unfamiliar transactions with their debit or credit card, or a new person added to their accounts. If you see worrisome new developments, sit down with your senior loved one to discuss these changes and seek financial assistance if it turns out a scammer is responsible.

 Bills Are Past Due

If essential bills are going unpaid despite suitable funds, you may want to investigate what is causing the interruption and ensure their accounts aren’t compromised. 

5 Ways to Avoid Scams for Seniors

 You can’t monitor your loved ones every minute, but you can provide assistance and advice to help them avoid senior scams.

Don’t Give out Personal Information.

Remind your loved ones not to provide their personal information over the phone. This includes their Social Security number, banking information, credit card numbers, Medicare information, and any other personal details that could be used to falsify their identity or steal funds. 

Avoid Solicitors.

Discourage your loved one from buying items from an unfamiliar company or source. They should always ask for the business’ details, salesperson’s name, telephone number and business license number before making any transaction with them. Suggest your loved one tell you about potential purchases. With the information they provide about the seller, you can search the internet to find out if they’re a legitimate company. 

Sign Up for the “Do Not Call” List.

You can visit the Federal Trade Commission’s Do Not Call website to sign up your loved ones for the “Do Not Call” list. This one step will limit telemarketing calls and help shield them from many individuals perpetrating senior scams. 

Enroll in Direct Deposit.

Help your parents or loved ones enroll in direct deposit for any benefit checks or other sources of income. Direct deposits ensure funds go directly into their accounts. This precaution eliminates the chances that a thief will steal checks out of their mailbox. 

Shred Receipts.

Suggest loved ones shred any credit card receipts that contain personal information. Unfortunately, stealing identities is a very lucrative business. It’s important that seniors take measures to make themselves less susceptible. They should regularly monitor their bank and credit card statements for unusual activity and contact their financial institutions immediately if they notice anything strange. 

What To Do If You Become a Victim of Fraud

Older adults shouldn’t have to constantly worry about senior scams. Knowing the signs and smart defensive actions should help ease their minds. If your loved one does experience a scam, report the fraud to the Federal Trade Commission complaint department and to your state’s consumer protection office. Contact your local law enforcement and any other pertinent organizations.

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Sparty almost ended up in the trash. Cyrus Stewart prevented that, and launched a legacy

Last updated on October 10th, 2023 at 09:30 am

EAST LANSING — It’s been 60 years since Cyrus Stewart walked into Spartan Stadium as Sparty, but he bears physical proof that he was one of the very first students at Michigan State University to portray the mascot.

“Give me your finger,” Stewart, 82, said Wednesday afternoon, his voice echoing off the high ceiling inside the west lobby of Spartan Stadium. Just a few feet away stood the original Sparty statue, unveiled in 1945 and moved inside the stadium in 2005.

He points to his own nose, “Put your finger right in there. Can you feel the dent?”

The obvious dent is at the bridge of Stewart’s nose, where the mouth of the more than 4-foot-tall, 30-pound, fiberglass Sparty head rested when he wore it during football games from 1959 to 1963.

“The problem was it was so damn heavy,” he said. When Stewart was running onto the field its mouth would slam back into the bridge of his nose repeatedly, he said.

“So many times when I came out of the game I’d have two black eyes.”

That was the price he paid to be Sparty — long before the mascot’s outfit was redesigned and became much lighter and safer to wear. Stewart, who went on to teach at MSU for more than 50 years after he graduated said taking on the role was a seminal experience, worth every bump and bruise.

“I think Sparty represents everything that’s good about Michigan State,” Stewart said.

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Over the mascot’s 68-year history, the students who have portrayed him have said being Sparty was, and always will be, bigger than any of them.

The mascot is, without a doubt “one of MSU’s biggest hype men,” said Caeden Hunter, 21, who portrayed him for four years before graduating this spring.

Hunter’s time as Sparty is separated from Stewart’s by six decades but Hunter feels the same about the mascot’s significance. Sparty is about so much more than sports, he said: “The excitement that follows him is something that’s really cool. He’s a big pillar of the MSU community.”

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GALLUP EXCEPTIONAL WORKPLACE AWARDED TO LCS

We are thrilled to announce that LCS® has been named a Gallup Exceptional Workplace Award Winner for 2023. This prestigious award recognizes organizations that have achieved exceptional performance in employee engagement and workplace culture.

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As a Life Care Services® community, part of the LCS family of companies, we are deeply committed to creating a positive and engaging workplace culture that empowers our employees to thrive both personally and professionally. We believe that our success is directly tied to the dedication and hard work of our team members.

The Gallup Exceptional Workplace Award is based on a rigorous evaluation process that includes surveys of employees and managers, as well as an in-depth analysis of organizational culture and leadership practices. To receive this award, organizations must score in the top percentile of all companies surveyed, demonstrating exceptional performance across a wide range of metrics related to employee engagement, satisfaction, and well-being.

We believe that our commitment to creating an exceptional workplace is reflected in the quality of care and service that we provide to our residents and their family members. By fostering a positive and engaged workplace culture, we are able to attract and retain top talent and provide the highest levels of hospitality and care to those we serve.

We are grateful to our employees for their dedication and hard work, and we are thrilled to share this exciting recognition Gallup has presented to LCS. As we look to the future, we remain committed to building on our successes and continuing to foster a workplace culture that empowers our employees to thrive and excel.

To learn more about careers at Burcham Hills, click here. To see how life at a community led by a strong, hospitality-focused employee base could enhance your life or that of a loved one, click here to contact us today.

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Annual Christmas Dinner at Burcham Hills

The Burcham Hills Christmas Dinner is a great event every year, but this year saw the biggest turnout yet. A record number of guests – about 650 – were there on Thursday, December 15, seated at tables in their decorated dining room for a feast that was easy to eat and hard to beat!

Here are the statistics for this year’s dinner:

  • 600 handmade rolls
  • 80 pounds of chicken
  • 80 pounds of salmon
  • 130 pounds of New York strip
  • 30 different desserts
  • 1,500 mini desserts 
  • 70 pounds of carrots
  • 100 pounds of sweet potatoes 
  • 100 pounds of brussels sprouts
  • 100 pounds of twice-baked potatoes 
  • 650 residents and guests served

We’d like to thank the wonderful dining team at Burcham Hills, along with our Executive Chef Jeff Davis, who truly made this feast come to life. From our community to yours, we hope that your holiday season is filled with good food, great company, and an abundance of holiday spirit.

To watch the full news segment from WILX News 10, please visit https://bit.ly/3hFb5Zq.  

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